Payment Related

Covers a range of topics including accepted payment methods, booking payments, credit card pre-authorizations, invoice requests, utility charges, etc.

• Which forms of payment are accepted?
• When do I have to pay for my booking?
• What differs a real charge on my credit card from a pre-authorization?
• If my card has been pre-authorized, how will I find out?
• I made a reservation using a credit card that is no longer valid. What should I to do?
• Why must I provide my card information?
• How can I get an invoice?
• Does the reservation fee include the payment for electricity, water, internet and A/C?
• Can I pay any outstanding balance in another currency aside from AED?
• Can I pay cheques to guarantee a long term stay?
• Can Russians pay via Russian Cards?