Policy & Procedures
These guidelines outline the rules and responsibilities for community living during your short-term stay, ensuring all guests and visitors comply.
Check-In / Check-Out
This section details check-in and check-out policies, including self-check-in, early and late check-ins, and late check-out procedures.
Booking Related
Guidance on making reservations, including details on age requirements, booking criteria, guest limits, luggage arrangements, reservation modification
Payment Related
Covers a range of topics including accepted payment methods, booking payments, credit card pre-authorizations, invoice requests, utility charges, etc.
Complaints & Requests
Addresses solutions for various property-related problems, including malfunctioning appliances, plumbing issues, Wi-Fi connectivity, furniture concern
Privacy, Safety & Awareness
Covers insights into the privacy policy, information collection practices, visitor information protection, and policies regarding third-party behavior
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