HELP CENTER
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Property Related
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Modifications/ Extensions
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TDF
Security Deposit/ Refunds/ Compensation
Property Related
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Amenities Related
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Pest Control
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Privacy, Safety & Awareness
Privacy, Security & Awareness
Fujairah Branch
Homeowner FAQ
DET Permits & Related
Owner Stay
Utilities & Utility Payments
Owner Payouts
Visiting My Property
Bed Linen & Towels
DET Regulations Update
Owner Portal
Miscellaneous
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HELP CENTER
Property Related
Policy & Procedures
Check-In / Check-Out
Booking Related
Modifications/ Extensions
Cancellations
Payment Related
TDF
Security Deposit/ Refunds/ Compensation
Property Related
General Information
Amenities Related
Complaints & Requests
Air Conditioning
Plumbing
Appliances
Furniture, Fixtures & Equipment
Pest Control
Access Card/ Keys
Housekeeping
Miscellaneous
Privacy, Safety & Awareness
Privacy, Security & Awareness
Fujairah Branch
Homeowner FAQ
DET Permits & Related
Owner Stay
Utilities & Utility Payments
Owner Payouts
Visiting My Property
Bed Linen & Towels
DET Regulations Update
Owner Portal
Miscellaneous
Property Related
Provides information on the types and locations of properties, quiet hours, breakfast availability, amenities details, the presence of private pools a
General Information
What type of properties do you have?
Where are your properties located?
What are quiet hours?
Do you offer breakfast?
What are the additional services offered?
Is it possible to know the exact unit number of the property before booking?
Is there a shuttle or taxi service to the airport or other local attractions?
See more
Amenities Related
Where can I find out more about the amenities offered by the property?
Do you have a private pool in your Villa?
Do your villas have a pool cooler?
Is there a coffee machine in all your accommodations?
Is there a Smart TV in all your accommodations?
Do you have Wi-Fi for your properties?
Is barbecue allowed in your properties?
Is parking included in the reservation?
Do you have a driver or maid’s room?
Why do you advertise the maid's room as part of your bedroom count?
Are there any eateries or restaurants close by or on-site?
What are nearby places in Fujairah?
See more
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