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HELP CENTER
Privacy, Safety & Awareness
Policy & Procedures
Check-In / Check-Out
Booking Related
Modifications/ Extensions
Cancellations
Payment Related
TDF
Security Deposit/ Refunds/ Compensation
Property Related
General Information
Amenities Related
Complaints & Requests
Air Conditioning
Plumbing
Appliances
Furniture, Fixtures & Equipment
Pest Control
Access Card/ Keys
Housekeeping
Miscellaneous
Privacy, Safety & Awareness
Privacy, Security & Awareness
Fujairah Branch
Homeowner FAQ
DET Permits & Related
Owner Stay
Utilities & Utility Payments
Owner Payouts
Visiting My Property
Bed Linen & Towels
DET Regulations Update
Owner Portal
Miscellaneous
Privacy, Safety & Awareness
Covers insights into the privacy policy, information collection practices, visitor information protection, and policies regarding third-party behavior
Privacy, Security & Awareness
What is Privacy Policy?
When do we collect information?
How do we protect visitor information?
Does our site allow third party behavioural tracking?
What personal information do we collect from the people that visit our blog, website or app?
How does Deluxe Holiday Homes treat personal data belonging to children?
Are the information on my credit card, debit card, bank details and personal information safe?
Recently, I received a phone call from Deluxe Holiday Homes requesting that I can use my gift card to pay. Can I do that?"
I believe I have been the victim of a scam. What should I do?
Do we follow Fair Information Practices?
How do we use your information?
Do we use ‘cookies’?
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