- HELP CENTER
- Payment Related
- Security Deposit/ Refunds/ Compensation
Can we expedite an authorization void or refund?
Unfortunately, we have no control over this. If you are entitled to a refund, we will credit your account using the payment method you used to make the reservation as soon as you cancel. It can take longer for your bank or credit card company to send it to you. Everything is dependent on your payment method and residence.