1. HELP CENTER
  2. Policy & Procedures

Rules for Guests & Visitors

  • ALL guests and visitors must be registered with the Operator at least 24 hours in advance. Valid IDs should be presented to the Operator and to the Community Security/Reception, or else access may be delayed or rejected.
  • Both guests and visitors must comply with the house rules as well as the community regulations and procedures set out by Security Services.
  • Children under 14 years should be supervised in all recreation areas.
  • Guests are responsible for the behavior of their visitors and for ensuring that visitors follow these house rules:
  • The maximum number of visitors allowed is one adult and one child under 14 years of age per bedroom. There can be no more than six visitors at a time. However, more may be allowed with the approval of the Building or Residential Community Management and the approval of the Licensee—regarding the largest number of guests in special circumstances—not counting a domestic worker or the guard's room.
  • The maximum number of visitors allowed per unit is:
  1. Two adults and two children (under 14 years) per master bedroom or studio.
  2. Two adults and one child (under 14 years) per additional bedroom.
  3. Only one person per domestic worker or guard.
  • Visitors are allowed to enter the property any time between 8 am and 10 pm only.
  • Visitors should not remain in the holiday home between 12:00 am (midnight) and 8:00 am.
  • Visitors’ access to community facilities such as the pool, gym, or spa may be restricted or limited depending on community rules and procedures.