Owner Portal Terminology

Owner Portal Terminology - A guide to understanding the terminology used on the Owner Portal, including the Dashboard

The Dashboard is a feature on the Owner Portal that displays important information and statistics related to the landlord's properties and reservations. It is designed to provide a quick overview of the current status and performance of the properties.

Total Incomes - This section displays the combined incomes from all bookings that have been confirmed by the landlord.

Average Daily Rate (ADR) - This section shows the average daily rate for all confirmed and completed reservations. The ADR is calculated by dividing the total revenue earned by the number of rented nights.

Reservations - This section displays the total number of confirmed and completed reservations so far.

Occupancy - This section shows the occupancy rate up to the current date. The occupancy rate is calculated by dividing the number of available nights by the number of rented nights for a particular period.

Upcoming Rent - This section displays the approximate revenue from all confirmed upcoming reservations.

Active Bookings - This section shows all currently active and checked in reservations.

Upcoming Bookings - This section displays all upcoming reservations, including those that are active, tentative, and canceled.

Scheduled Owner Stays - This section shows all upcoming owner stays.

INCOMES & EXPENSES

Property / Month - In this section, the landlord can choose to view information for one or more properties and a specific month.

Rentals & Owner Stays - This section displays information about reservations and owner stays, including the guest name, reservation status, check-in/out dates, number of nights, rental income, management fee, and net income.

Maintenance Expenses - This section shows all maintenance-related expenses for the properties.

Utilities - This section displays all utility-related expenses for the properties.

Other Incomes & Expenses - This section shows all other incomes and expenses, categorized differently from maintenance and utility expenses.

BALANCE & PAYOUT

Running Balance - This section displays the landlord's running balance, which includes incomes from confirmed and completed reservations minus any posted expenses.

Payouts - This section shows all payouts that have been released or transferred to the landlord.