Neighborhood Support
- ALL sorts of parties, gatherings, or functions are STRICTLY PROHIBITED. Moreover; you can report a party, noise complaint, or neighborhood concern. Also; guests must not create noise that is offensive to neighbours during arrival, occupancy, and departure; especially between 10 pm-8 am.
Note: Noise is considered too loud if it can be heard by a next-door neighbor when inside their house with their windows and doors closed.
- Guests are not allowed to enter or use a neighbor's premises; including their property, backyard/patio, yard, garden, pool, or personal items (e.g. boats, canoes, toys, tools, chairs, etc.).
- Guests and visitors must not engage in anti-social, uncivilized, or inappropriate behavior. Additionally, they must minimize their impact on the residential amenities of neighbors and the local community. In other words, they should respect the neighbors, residential amenities, and property.
- Guests and visitors must not conduct any illegal or commercial activities inside the property or community during their stay.
- Guests must notify the Operator about any dispute or complaint from neighbors as soon as possible.
- Guests and visitors must understand and respect that ALL our holiday homes are located in residential (family-oriented and NOT business/commercial-oriented) communities. Hence, guest and visitor behavior should be reflective of a family environment.
For Urgent Neighborhood Situations
Reach us via call/WhatsApp at +971 (4) 392-0202 if there is a party or disturbance happening. Our team will investigate and respond to your queries.
Use of Community Facilities
- The swimming pool and spa must be used only during the hours set by the Community Management or Operator.
- No glassware is permitted in the pool.
- Guests and visitors must take ALL the reasonable safety measures regarding the swimming pool and spa, especially the ones concerning children.
- Barbeques (BBQs) are not permitted inside any apartment, nor its balconies or terraces. They are only allowed in designated places that MAY have been provided by the Operator or Community Management in advance.
- Smoking of cigarettes is STRICTLY PROHIBITED indoors or inside the property at all times. Likewise, shisha/hookah smoking is not allowed indoors or outdoors.
- Only a few specific units in our inventory accept pets. Additional pet fees are determined on a case-by-case basis. Furthermore, if the Operator authorizes a pet at the property, the “Pet Addendum” must be submitted before occupancy, and the pet fee must be paid in full.
- Guests should not make any alterations to the unit without prior written approval from its owner.